Term Of Use


These Terms and Conditions of Service (“Terms of Service”) govern your membership on Cyclostock.com and its associated mobile sites (the “Cyclostock Sites” or the “Sites”) and your purchases and use of products and services available through the Cyclostock Sites. The Cyclostock Sites are operated by Alessandro Bernabè and/or its subsidiaries and affiliates (collectively, “Cyclostock”).

Throughout the Site, the terms “we,” “us” and “our” refer to Cyclostock. Cyclostock offers this Site, including all information, tools and services available on this Site, to you, the user, conditioned upon your acceptance of these Terms of Use. Your continued use of this Site constitutes your agreement to these Terms of Use. If you do not wish to be bound by these Terms of Use, please do not use this Site.


These Terms of Service have been executed and delivered by you and constitute a valid and binding agreement between you and Cyclostock, enforceable against you in accordance with their terms. You represent that you are (1) at least 18 years of age, (2) of legal age to form a binding contract, and (3) not a person barred from receiving services under the laws of the European Union or other applicable jurisdiction.

You shall establish and use your membership on the Cyclostock Sites, and purchase and use the products and services available through the Cyclostock Sites, in strict compliance with these Terms of Service and all applicable laws, rules and regulations (collectively, “Laws”). All calls, emails and other communications between you and Cyclostock may be recorded.


Licenses and Site Access

All content available through this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof) is the exclusive property of Cyclostock, its licensors or its content providers, and is protected by copyright, trademark and other applicable E.U. and foreign laws.

Cyclostock grants you a limited license to access and make personal use of this Site. Unless indicated to the contrary, you may access, copy, download and print the content available on this Site for your personal, non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notices that appear in the content. Cyclostock or its licensors or content providers retain full and complete title to the content available on the Site, including all associated intellectual property rights, and provide this content to you under a license that is revocable at any time in Cyclostock’s sole discretion. Cyclostock strictly prohibits any other use of any content available through the Site, including but not limited to:

  1. any downloading, copying or other use of the content or the Site for purposes competitive to Drop or for the benefit of another vendor or any third party;
  2. any caching or the framing of any content available on the Site;
  3. any modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any content, products or services obtained from the Site that you do not have a right to make available (such as the intellectual property of another party);
  4. any uploading, posting or transmitting of any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer;
  5. using any hardware or software intended to surreptitiously intercept or otherwise obtain any information (such as system data or personal information) from the Site (including, but not limited to the use of any “scraping” or other data mining techniques, robots or similar data gathering and extraction tools); or
  6. any action that imposes or may impose (in Cyclostock’s sole discretion) an unreasonable or disproportionately large load on Cyclostock’s infrastructure, or damage or interfere with the proper working of our infrastructure.

You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site. You may not bypass any measures that have been implemented to prevent or restrict access to this Site. Any unauthorized access to the Site by you (including any such access or use that involves in any way an account you may establish on the Site or any device you may use to access the Site) shall terminate the permission or license granted to you by Cyclostock.

Cyclostock reserves the right to refuse or cancel any person’s registration for this Site, remove any person from this Site and prohibit any person from using this Site for any reason whatsoever, and to limit or terminate your access to or use of the Site at any time without notice. Cyclostock neither warrants nor represents that your use of the content available on this Site will not infringe rights of third parties not affiliated with Cyclostock  Termination of your access or use will not waive or affect any other right or relief to which Cyclostock may be entitled, at law or in equity.


This Site may contain links to other websites or resources that are operated by third parties not affiliated with Cyclostock. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. Inclusion of links to other sites or resources should not be viewed as an endorsement of the content of linked sites or resources. Different terms and conditions and privacy policies may apply to your use of any linked sites or resources. Cyclostock is not responsible or liable, directly or indirectly, for any damage, loss or liability caused or alleged to be caused by or in connection with any use of or reliance on any such content, products or services available on or through any such linked site or resource.

Access to Password Protected Site Features

Access to and use of password-protected areas of the Site is restricted to authorized users only. You are responsible for protecting your login credentials, including any password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your login credentials. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your login credentials, notify Cyclostock immediately. Cyclostock may assume that any communications we receive from your email or other address, or communications that are associated with your login credentials or your account on this Site, have been made by you unless we receive notice indicating otherwise.

Electronic Communications

When you use the Site or send emails to Cyclostock, you are communicating with Cyclostock electronically. You consent to receive electronically any communications related to your use of this Site. Cyclostock will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from Cyclostock intended for receipt by a customer shall be deemed delivered and effective when sent to the email address you provide on any of the Cyclostock Sites.


You will indemnify and hold harmless Cyclostock from and against any and all fines, penalties, liabilities, losses and other damages of any kind whatsoever (including attorneys’ and experts’ fees), incurred by Cyclostock and such parties, and shall defend Cyclostock and such parties against any and all claims arising out of (1) your breach of these Terms and Use; (2) your breach of the Terms of Service; (3) fraud you commit, or your intentional misconduct or gross negligence; or (4) your violation of any applicable E.U. of foreign law or the rights of a third party. Cyclostock will control the defense of any claim to which this indemnity may apply, and in any event, you shall not settle any claim without the prior written approval of Cyclostock.

Content You Submit

You acknowledge that you are responsible for any content you may submit through the Site, including the legality, reliability, appropriateness, originality and copyright of any such content. You may not upload to, distribute or otherwise publish through this Site any content that:

  1. is confidential, proprietary, invasive of privacy or publicity rights, infringing on intellectual property rights, unlawful, harmful, threatening, false, fraudulent, libelous, defamatory, obscene, vulgar, profane, abusive, harassing, hateful, racially, ethnically or otherwise objectionable, including, but not limited to any content that encourages conduct that would constitute a criminal offense, violates the rights of any party or otherwise gives rise to civil liability or otherwise violates any applicable E.U. of foreign laws;
  2. may contain software viruses or malware;
  3. contains advertisements or solicitations of any kind, or other commercial content;
  4. is designed to impersonate others;
  5. contains personal information (such as messages that include phone numbers, Social Security numbers, payment card numbers, account numbers, addresses or employer references), except where we expressly ask you to provide such information;
  6. contains messages by non-spokesperson employees of Cyclostock purporting to speak on behalf of Cyclostock or containing confidential information or expressing opinions concerning Cyclostock;
  7. contains messages that offer unauthorized downloads of any copyrighted, confidential or private information;
  8. contains multiple messages placed within individual folders by the same user restating the same point;
  9. contains identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message; this prohibition includes but is not limited to (a) using the invitation functionality that may be available on the Site to send messages to people who do not know you or who are unlikely to recognize you as a known contact; (b) using the Site to connect to people who do not know you and then sending unsolicited promotional messages to those direct connections without their permission; or (c) sending messages to distribution lists, newsgroup aliases or group aliases.

Some features that may be available on this Site require registration. By registering, you agree to provide true, accurate, current and complete information about yourself.

With respect to any content you submit or make available through the Site, other than personal information, you grant Cyclostock a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such content or any part of such content, in any media. You hereby represent, warrant that any content you provide does not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant such a license to Cyclostock.

Affiliate Disclosure Statement

So far we are not participating in any affiliate advertising program.


You represent that all of the information, data and other materials you provide on this Site or to Cyclostock through any other means are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on this Site, as appropriate.


You represent that all of the information, data and other materials you provide on this Site or to Cyclostock through any other means are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on this Site, as appropriate.

Establishing a Membership

You may establish membership on the Cyclostock Sites. At a minimum, enrollment requires you to (1) indicate agreement to these Terms of Service, (2) provide contact information and identification details, and (3) submit any other form of authentication required as part of the enrollment process, in Cyclostock ’s sole discretion. You agree to accept responsibility for all activities that occur under your account or password. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account.

Use of Membership

You shall not use your Cyclostock membership for any purpose competitive to Cyclostock . Notify Cyclostock Support immediately if any unauthorized use of your Cyclostock membership or the Cyclostock Sites known to you, whether by you or a third party.

Membership Termination

You may cancel your Cyclostock membership at any time by contacting Cyclostock Support. Cyclostock may terminate your membership and refuse any and all current or future use of the Cyclostock Sites or other services, or any portion thereof, (1) in order to comply with applicable Law, (2) if you provide any information that Cyclostock determines, in its sole discretion, to be untrue, inaccurate, not current or incomplete (or if the information becomes untrue, inaccurate, not current or incomplete), (3) if Cyclostock determines, in its sole discretion, that you are using your Cyclostock membership in a manner not permitted by these Terms of Service or the Terms of Use, or (4) in other circumstances, as Cyclostock deems appropriate in its sole discretion.


You represent that all of the information, data and other materials you provide on this Site or to Cyclostock through any other means are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on this Site, as appropriate.

Order Processing

Cyclostock may, in its sole discretion, choose to not process or to cancel your order in certain circumstances. This may occur, for example, when the product or service you wish to purchase is out of stock or has been mispriced, we suspect the request is fraudulent, or in other circumstances Cyclostock deems appropriate in its sole discretion. Cyclostock also reserves the right, in its sole discretion, to take steps to verify your identity to process your order. Cyclostock will either not charge you or refund the charges for orders that we do not process or cancel.

Product availability

Cyclostock manages a new business model which allows people to purchase a product all together in order to pay as less as possible in terms of economies of scale. Due to this new system of on-line collective buying we can not guarantee the availability of the product in stock, so we cannot guarantee delivery in a short time but will be in relation to the timing of delivery by the manufacturer. We will make sensible substitutions or refunding where necessary.

Product and Service Descriptions

Cyclostock strives to provide accurate descriptions of products and services on the Cyclostock Sites. Cyclostock does not guarantee, however, that the descriptions are accurate, complete, reliable, current or error-free. If a product or service offered on the Cyclostock Sites is not as described, your sole remedy is to return the item.

Cosmetic, Beauty & Nutrition

All material and information presented by Cyclostock with respect to any cosmetic products are intended to be used for personal informational purposes only. You may not sell or resell any products you purchase or otherwise receive from Cyclostock . While Cyclostock has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and monitor settings and may not be accurate. Cyclostock is not the manufacturer of the cosmetic & nutrition products it sells and shall not be bound by any errors or omissions in posting product information or prices with respect to any products or services offered on the Site. We rely on product descriptions furnished by manufacturers, wholesalers, and other third parties and all cosmetic and beauty products should be used strictly in accordance with their instructions, precautions and guidelines.

Use of the Site is not meant to serve as a substitute for professional medical advice. The products promoted on the Site, including cosmetic products, are not intended for the diagnosis, cure, mitigation, treatment, or prevention of disease, and are not intended to affect the structure of or any function of the human body. No prescription medications or medical treatments are intentionally provided on our Site nor do we proclaim that any statements made about products have been evaluated by the E.M.A.. The results reported, if any, may not necessarily occur in all individuals.

Please consult with your own physician or health care practitioner regarding any suggestions and recommendations made on our Site or by any cosmetic and nutrion manufacturer and always check the ingredients for products to avoid potential allergic reactions. If any minor uses any goods or product from Cyclostock it should be only after the legal or parental guardian has discussed the product with the minor’s doctor.


Pricing Information

Cyclostock strives to provide accurate pricing information regarding the products and services available on the Cyclostock Sites. We cannot, however, insure against pricing errors. Cyclostock reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product or service whose price was incorrectly posted on the site as a result of an error. If this occurs, Cyclostock will notify you by email. In addition, Cyclostock reserves the right, at its sole discretion, to correct any error in the stated full retail price.


If you bought a product or a service online or outside of a shop, you also have the right to cancel and return your order within 14 days. Customers may return or exchange these items in new, unused condition within 14 days of delivery by contacting Cyclostock Support.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

In the event that a product arrives damaged, defective, not as advertised, or missing components, please contact Cyclostock Support.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at service@cyclostock.com

Please contact our Customer service at service@cyclostock.com to get the return address.


These Terms of Service constitute the entire agreement of between you and Cyclostock regarding the specific matters herein, and all prior agreements, letters, proposals, discussions and other documents regarding the matters herein are superseded and merged into these Terms of Service. In the event there is a conflict between these Terms of Service and the Terms of Use with respect to the matters herein, these Terms of Service will control.

Site-Provided Email and Postings

The Site may provide users with the ability to send email messages to other users and non-users and to post messages on the Site. Cyclostock is under no obligation to review any content (including any messages) posted on or sent through the Site by users and assumes no responsibility or liability relating to any such content. Cyclostock , in its sole discretion, may monitor, not post or remove any such content.


If any provision of these Terms of Service is deemed unenforceable, the enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and such provision shall be deemed to be restated to reflect the parties’ original intentions as nearly as possible in accordance with applicable laws.


You acknowledge and agree that Cyclostock may, in its sole discretion, modify, add or remove any portion of these Terms of Service at any time and in any manner, including the terms of Cyclostock membership, by posting revised Terms of Service on the Site. You may not amend or modify these Terms of Service under any circumstances. The current version of these Terms of Service is available at Cyclostock.com. It is your responsibility to check periodically for any changes we make to the Terms of Service. Your continued use of this Site after any changes to the Terms of Service means you accept the changes.


Notwithstanding the expiration or earlier termination of your Cyclostock membership, or any general legal principles to the contrary, any provision of these Terms of Service that impose or contemplate continuing obligations or rights of a party will survive expiration or termination of these Terms of Service.


November 24th, 2019